{"id":2389,"date":"2015-01-15T11:56:21","date_gmt":"2015-01-15T16:26:21","guid":{"rendered":"https:\/\/cograf.com\/site\/?p=2389"},"modified":"2015-02-20T17:41:48","modified_gmt":"2015-02-20T22:11:48","slug":"para-promover-una-cultura-enfocada-en-el-cliente","status":"publish","type":"post","link":"https:\/\/cograf.com\/site\/para-promover-una-cultura-enfocada-en-el-cliente\/","title":{"rendered":"Para promover una cultura enfocada en el cliente"},"content":{"rendered":"

\"atender\"<\/a><\/p>\n

Le recomendamos que se apoye en las ideas que le ofrece el libro Atender Clientes Art\u00edsticamente<\/a> para promover que en su equipo de trabajo se forme una cultura enfocada en el cliente.<\/p>\n

Atender art\u00edsticamente es un acto de decisi\u00f3n. Atiendes art\u00edsticamente cuando decides atender a cada cliente, externo o interno, con dignidad e intenci\u00f3n de influir positivamente en \u00e9l.<\/p>\n

Es una visi\u00f3n y una filosof\u00eda de vida, entonces se trata de un asunto crucial para las personas y cualquier organizaci\u00f3n.<\/p>\n

Es atender con dignidad, excelencia, integridad, nobleza, honor.<\/p>\n

El artista de la atenci\u00f3n tiene el prop\u00f3sito consciente de conmover a cada cliente, de hacerse notar y no pasar desapercibido.<\/p>\n

Como artista de la atenci\u00f3n al cliente, tu meta personal es transformar la rutina y lo ordinario en momentos extraordinarios para la gente, dando lo mejor de ti, como persona y como profesional.<\/p>\n

El libro Atender Clientes Art\u00edsticamente plantea que la atenci\u00f3n al cliente es un tema fundamental durante toda la vida laboral de cualquier persona, en todas las \u00e1reas, sin excepci\u00f3n.<\/p>\n

Si tienes alg\u00fan cargo de supervisor<\/strong>, cualquiera\u00a0que sea la cantidad y caracter\u00edsticas de las personas bajo tu responsabilidad, necesitas tener aun mas conciencia sobre la calidad de atenci\u00f3n y servicio que les das a tus supervisados.<\/p>\n

Si trabajas en el departamento de recursos humanos<\/strong>, sabes que este asunto es crucial.\u00a0Los empleados de tu organizaci\u00f3n, de una manera u otra, terminan reflejando hacia los clientes la calidad de la atenci\u00f3n y servicio que reciben como clientes internos de la empresa.<\/p>\n

En una empresa consolidada existe la excelente oportunidad de convertir la atenci\u00f3n al cliente en un pilar <\/strong>fundamental de su cultura organizacional.<\/p>\n

As\u00ed se puede ayudar mejor a los empleados para que sepan cuales son las conductas diarias que la organizaci\u00f3n espera de ellos en esta materia.<\/p>\n

Comparta con su equipo de trabajo estas y muchas otras ideas que encontrar\u00e1 en el libro Atender Clientes Art\u00edsticamente<\/a>.<\/strong><\/p>\n

Adqui\u00e9relo en Amazon<\/a> o en Bubok (Espa\u00f1a<\/a>, M\u00e9xico<\/a>, Colombia<\/a> o Argentina<\/a>).<\/p>\n","protected":false},"excerpt":{"rendered":"

Le recomendamos que se apoye en las ideas que le ofrece el libro Atender Clientes Art\u00edsticamente para promover que en su equipo de trabajo se forme una cultura enfocada en el cliente. Atender art\u00edsticamente es un acto de decisi\u00f3n. Atiendes…<\/p>\n","protected":false},"author":1,"featured_media":2390,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[16,36,35],"class_list":["post-2389","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cultura-de-servicio","tag-arte-supremo","tag-cultura-de-servicio","tag-libros","entry","has-media"],"yoast_head":"\nPara promover una cultura enfocada en el cliente - Cograf Comunicaciones<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cograf.com\/site\/para-promover-una-cultura-enfocada-en-el-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Para promover una cultura enfocada en el cliente - Cograf Comunicaciones\" \/>\n<meta property=\"og:description\" content=\"Le recomendamos que se apoye en las ideas que le ofrece el libro Atender Clientes Art\u00edsticamente para promover que en su equipo de trabajo se forme una cultura enfocada en el cliente. 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